Frequently Asked Questions:
Q: Can I order less than the minimum order amount?
A: You can order any amount at all - from 1 to the number of sand in the sea! Just keep in mind that the price listed is set for a minimum order amount and your price per item will go up with a smaller order.
Q: How long does it take to create and receive my wedding invitations?
A: There are a few stages to the creation of your invites be it custom or semi-custom;
1) Info Gathering and Tweaks and Design - This can take anywhere from 3 - 8 weeks. It really depends on you, the client, and how quickly you can submit your wording information and respond to edits. Your guarantee is that we will work as efficiently as possible for you and do our best to meet any deadlines. If you are opting for deluxe envelopes there is a minimum 3 weeks required to ensure they are shipped in time (and it is advised to give yourself a bit more time if possible to allow for any delays)
2) Printing - 4-7 business days.
3) Shipping - Your choice of standard shipping rates and times apply.
Q: What if I like a design but not the, font, layout or colours, can I change them?
A: Yes! All font and colour adjustments are included in our pricing. Layout and formatting adjustments are available by quote.
Q: Will I see the invites before they are printed?
A: Yes! All invitations come with 2 digital mock-ups and a complimentary round of revisions. Additional rounds can be purchased for $5-$45 each depending on the complexity of adjustment you would like. Hardcopy samples are available as well for $25+tax+shipping and add about 1-2 weeks to your processing time.
Q: How long before my wedding should I start thinking about invitations?
A: If your aim is to get your invitations out around 3 months before your wedding date, then consider contacting Keeks Paper Co. 3-4 months before that to ensure a relaxed process with some space for revisions (especially for custom!). We want you to be incredibly happy with your Keeks Paper Co. experience and pushing deadlines can make both sides feel the need for an extra glass of wine -- if you know what we mean! But, if you are already past that point, don't dismay! Contact us anyways and we'll see what we can do. But please be advised that rush charges may apply and deadlines may be breeched.
Q: Do you ship internationally?
A: Yes we do! We would be happy to ship worldwide if you allow us some time to determine shipping rates and options for you.
If you have any enquiries that are not addressed in the FAQs, you may contact us by email or phone. We want to hear from you!
firstname.lastname@example.org // 204.293.5090